Guest Service Agent – Attitash Mountain Village & Eastern Slope Inn
Join the Berry Companies – Be a Part of Our Tradition and Future
The Berry Companies are a family of businesses led by founder and C.E.O. Joe Berry along with his senior leadership team. Collectively, the Berry Companies are a leading employer in the Mount Washington Valley, providing their team members with rewarding careers, and its customers with valuable experiences.
The Berry Companies owns and manages housing and lodging for the Mt. Washington Valley, including homes, condominiums, apartments, hotel rooms, suites, and vacation rentals. It also boasts a robust vacation ownership program that has been a leader in that industry since its inception.
Our Mission: To provide exceptional vacation experiences, and picturesque and unique properties in the Mt. Washington Valley. As a family-owned business, we enrich the lives of our team members and customers while building a strong community.
Our Vision: Making our team members the number one priority and empowering them to create a world-class experience at our properties, we are renowned as the top place to work and stay in the MWV. We achieve our goals through a community-oriented culture.
Our Values:
We are looking for a friendly and reliable Guest Service Agent to join our team to provide our vacation owners and guests outstanding service.
As a Guest Service Agent, you will:
- Demonstrate excellent customer service skills and create a welcoming environment for guests
- Check-in/check-out services
- Always maintain a professional and welcoming tone of voice
- Support guest needs and work through guest issues professionally and promptly to meet Gold Crown Resort standards of service excellence.
- Keep the property safe and secure for guests and employees
- Follow all company policies and procedures
- Comply with privacy standards
- Respond to emergencies promptly
- Ability to work evenings and weekends
What We Expect From You:
- A passion and commitment to hospitality, teamwork, and fun.
- A commitment to fostering a supportive and engaging experience for your team members and guests.
- A willingness to learn and an openness to feedback, coaching, and mentorship.
Requirements:
- Ability to work nights
- Ability to work weekends
What’s In It For You:
- Paid Training
- Competitive Compensation
- Full-time Year-Round Employment
- A company that Supports Work/Life Balance
- Employee Discounts
- Lodging & Travel Discounts
- Paid Time Off
- Mentorship Programs
- Support for Community Involvement
- Company & Department Celebrations
- Career Development and Opportunities for Advancement
- 401(k)
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Vision Insurance
- Tuition Reimbursement
- Direct Deposit
When you work for the Berry Companies at the Eastern Slope Inn and Attitash Mountain Village, you become part of a long and successful tradition of hospitality in Mount Washington Valley. https://berry-cos.com/
For more information, please contact Brenda Byron, Berry Companies Human Resources Administrator, at 603-356-6321 x6433 or email her at bbyron@berry-cos.com.